Quality Management

Quality Management

This section covers the full scope of quality management, from all points of view and latest trends. The quality management requires having an overview of business processes and management and their control. It is important to differentiate clearly between what is "quality control" and a "quality system or quality management system", customers do not buy a system and do buy products or services. The focus of a quality management system is to ensure various aspects, depending on the approach. Quality systems are not equal in their approach and key aspects of control and management, but they all have as decisive, approach to customer satisfaction. The product or service is the result of various processes, not only the fact of manufacture (production) or provision (services), and therefore to improve the qualitative and even quantitative performance, it is necessary to include other processes within the control, standardization and systematization. ISO 9001

ATEC+ID implements certifiable and non certifiable quality management systems, under different rules, and always provides online training and classroom training, especially in:

ISO 9001:2015 (previously 2008), widespread, and can be integrated with other management systems such as ISO 14001:2015 environmental, management of energy ISO 50001:2011, PRL OHSAS 18001, EN 1090 execution of steel and aluminium structures, R&D&i UNE 166002, etc. This system is certifiable by an entity accredited by the National Accreditation of each country.

 

Software,

Six Sigma, based on data and control of variables, origin of defects, the statistical analysis in an structured approach, the root cause of the problems is seek and prevention systems are applied over problems/errors more than inspection, and where staff in trained in applied statistics. The change from a traditional quality system ISO style, to Six Sigma systems, requires applying a Change Management System. Several systematic approaches are known, among these, the most widespread is DMAIC (for existing processes, products and services) and DMADV (at the design phase of new products and processes). Certification is provided by private entities and are recognized.

 

Lean Six Sigma, based in Six Sigma as quality system principles, but simultaneously performed in accordance with the LEAN principles, as waste reduction, time management, customer value, order and visual harmony of the environment, zero stock, eliminating the effect "reaching end month! " etc. Share with six sigma various methodologies, especially in analysis and problem solving.

GMP y GDP, represent the Good Manufacturing or Distribution Paractices, with their origin in the pharma sector, are a series of focus in which companies can center their attention for processes and business quality mangement, limited in one case to manufacturing and to distribution in the other.

In all cases it is currently common the electronic management, as "out of the box" software, or more simple or more complicated solutions, with respect to documents, procedures, tables and/or database.

Road Map of a Six Sigma project:

  1. Identify the areas of improvement
  2. Define the problem statement and goals for improvement in quantifiable terms (i.e. which can be measured numerically)
  3. Determine the resources required for the project
  4. Formulate a project deliverables timeline in a phased manner
  5. Establish performance parameters/ metrics
  6. Gather baseline information about the process
  7. Validate measurement system for the process output (Y)
  8. Examine the data collected in the earlier phase to determine a prioritized list of sources variation
  9. Explore potential causes (potential X’s for causation) and determine the impact of each X has on the response Y
  10. Determine the optimum level of vital few X’s
  11. Validate measurement system for X’s
  12. Verify process improvement
  13. Develop control mechanism to ensure sustenance of the improved process

Some of benefits of Six Sigma are given below

  • Six Sigma helps companies to reduce cost and improve productivity
  • Six Sigma improves quality of projects output by reduction of inefficiencies and defects
  • Six Sigma increases customer satisfaction, and loyalty
  • Certified Six Sigma Professionals can help increasing ROI significantly

Certificación

Six Sigma and Lean Six Sigma online training Certificates are offered by 6sigmastudy.

ISO 9001:2015 and other quality systems training Certificates are offered by ATEC+ID.

In both cases certificates are from private entities.

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